We utilize UV-cured ink to print your customization to the rubber surface of the puck. We clean pucks prior to printing and use special primers and additives in the inks to enhance ink adhesion to the puck. We do everything we possibly can to ensure good logo adhesion. While UV-cured ink is very durable, ice is very abrasive. The pucks and printed graphics will show wear if you use the them for gameplay. How quickly this happens depends on the level of play, ice conditions, and a host of other factors.

Mites and Peewees might get a whole season without any wear. While when you get into traveling leagues, high school, college, and professional play, the pucks experience a lot more abuse on the ice, including being affected by the intense compression from slapshots, the blades of hockey skates, and abrasiveness of the ice. This will eventually damage the printed graphics.

As a result of all this, we cannot warranty a puck for chipping, logo wear, or any other sort of damage once it hits the ice. How it's used and under what conditions are beyond our control. However, after you receive your pucks and go through you order, if there are any catastrophic print failures that we missed during our quality control review, we welcome feedback and if we see evidence that something did go wrong at our end, we will make every effort to address the issue.

Your pucks will get slightly harder over time. Gradually, the oils that are used in the manufacturing of the puck will migrate to the surface and in most cases evaporate. If the oils migrate too quickly, an oily layer can form on a puck over time as these oils work their way to the surface. It's a natural process and nothing to be concerned about. Our UV-cured ink prevents evaporation through the ink, so you may see or feel more oils on the sides of the puck than you do on the printed surfaces. For example, if you have an old puck kicking around the hockey bag it may seem harder and more durable as a result. It may be. But it may not have been when initially made and you may have a greasy stain in your bag.

A few other things to note is that pucks are designed to be used frozen. The warmer the puck, the softer it will be and the more likely it is to chip and affect the game. Go to any regulated game and you'll find that pucks are either taken out of a freezer or kept in an ice bucket prior to use. This is done to make the pucks a bit harder and less bouncy. In fact, NHL pucks are used for no more than 2-3 minutes on average before they are replaced because they thaw out quickly due to absorb friction from game play and slap shots.

That's a good question. There are a lot of great crafters and makers out there and we support you supporting them, as well. The market is big enough for everyone who makes a quality product with love and gratitude.

We strive our hardest to buy local and to buy small, but we also realize that sometimes we all need to buy big and buy cheap.

Minnesota Raised is a US-based company and we strive to provide the best quality and highest value candles on the market and to provide you high quality printed customizations to your hockey pucks and candle lids.

We are willing to work with you directly on a job of any size. Whether you are a one-time customer or a repeat customer, we will always take great care of you and provide you with the best service possible.

Currently, our landlord (aka the toddler that runs our household) would prefer that we don't keep hot wax in his play zones and the printer takes up space where his books and stuffed animals could go.

Our goal is to grow to the point where we need the space that is required to pour and store thousands of candles and candle making supplies.

Fortunately, we have a very good friend who lives north of Seattle that we grew up with here in Minnesota. We helped him years ago set up his candle production operation and we have helped him expand into a larger space for increased production and storage. Utilizing our Minnesota Raised bonds, we can leverage his production expertise as we grow our company.

We firmly believe in mutually beneficial collaborations, so while he is able to balance out costs for his own candle company, we are able to share equipment for candle production, lid and puck printing, and overall material costs.

Our goal is to bring our production back to Minnesota and employ some great local crafters who share the same passions we have for quality work and rigorous testing.